Nexoft Mobile built the app as a Free app with in-app-purchases for the Google Play Store and Apple Appstore. This SERVICE is provided by Nexoft Mobile at no cost and is intended for use as is.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible on this site unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.
The app does use third party services that may collect information used to identify you.
Link to privacy policy of third party service providers used by the app:
Log Data
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these "cookies" explicitly. However, the app may use third party code and libraries that use "cookies" to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
AI Chat Feature
Our app includes an AI-powered chat feature designed to provide general wellness and fitness guidance. When you use this feature, the messages you enter may be processed by third-party AI service providers solely for the purpose of generating responses. We do not use this information to identify you personally, and the content is not intended as medical or professional advice. By using the AI chat, you acknowledge and consent to this data processing.
Payments & Purchase Data
1. Purchases Through Platform Providers
All purchases within the App (including subscriptions and one-time purchases) are processed exclusively by the platform provider (e.g., Apple App Store or Google Play Store).
- No Direct Access: We do not collect, store, or have access to your credit card numbers, billing addresses, or specific payment methods.
- Security: Your financial data is handled entirely by the platform provider under their respective privacy policies.
2. Information We Receive
When you make a purchase, the platform provider may share limited, non-sensitive transaction data with us to enable your access. This includes:
- Transaction Identifiers: Purchase confirmation IDs and product identifiers.
- Subscription Status: Current status (active, expired, in grace period), start/end dates, and renewal dates.
- Region/Currency: Your country and the currency used for the transaction.
3. How We Use This Data
We use this limited information strictly for the following purposes:
- Service Delivery: To unlock and provide the premium features you purchased.
- Verification: To periodically verify your subscription status with the platform provider (Receipt Validation).
- Restoration: To allow you to restore your purchases if you switch devices or reinstall the App.
- Fraud Prevention: To detect and prevent unauthorized or fraudulent transactions.
- Support: To assist you with technical issues related to your access (though billing issues remain with the store).
4. Data Sharing & Retention
- No Third-Party Sales: We never sell your purchase-related data to third parties or advertising networks.
- Retention: We retain this transaction data only for as long as you have an active account or as required by law to comply with tax and accounting obligations.
5. Managing Your Data
If you wish to request the deletion of your account and associated purchase records from our systems, please contact us at support@nexoftmobile.com. Note that deleting data from our servers does not cancel your active subscription on the App Store or Google Play Store; you must manage your subscription directly through your store settings.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at contact@nexoftmobile.com.